Considerations for Collecting and Interpreting Information to Improve Service Delivery During COVID 19

Considerations for Collecting and Interpreting Information to Improve Service Delivery During COVID 19

*This playback is available to active NACG Members Only.

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Financial Literacy 101: Making your finances work for your child bereavement program

*This playback is available to active NACG Members Only.

Compassion Fatigue in the Death Industry

While the value of compassion in deathcare has gained increased attention, it remains a neglected focus of training. Vicarious trauma leading to compassion fatigue is changing the way professionals think about self-care. Participants will explore how repeat exposure to traumatic deaths coupled with the constant output of empathy can affect their cognition and emotional balance, and learn 20 evidence-based techniques designed to mitigate the effects before it leads to career burnout.

 

Target Audience: Students, interns, individuals entering the field of childhood bereavement, new staff members, new counselors, group facilitators, volunteers, anyone who wants to invest in their practice.
Instructional Level: Novice – This best describes a topic or issue that the prospective audience is encountering for the first time in a meaningful way.
Format: Live Interactive Webinar

 

Objectives:

After attending this webinar, participants will be able to:

  • Identify ways the concept of compassion fatigue applies to deathcare professionals.
  • Self-assess cognitive, emotional and physical signs of compassion fatigue.
  • Understand the complementary roles of stress management, resilience, and career longevity.
  • Learn evidence-based techniques that mitigate negative work-related effects.

 

Speaker Bios:

Lynda Cheldelin Fell is founding partner of the International Grief Institute, and international bestselling author of over 35 books including the award-winning Grief Diaries series. With her background as a firefighter/EMT, Lynda specializes in trauma, grief, compassion fatigue, and holds a national certification in critical incident stress management. A popular keynote speaker and educator, she is a member of the continuing education faculty at Whatcom Community College. To research grief’s impact on society, she has interviewed people around the world including societal figures such as Martin Luther King’s daughter, and Heaven is For Real’s Pastor Todd Burpo. She has earned six national literary awards and five national advocacy award nominations for her work.

When Hearts are Stretched: Fostering Compassion Resilience Amidst a Pandemic

For many care providers, filling your own metaphorical cup is easier said than done. The spark that draws us to our work can begin to dim when faced with daily pressures and the mounting stress among our teams. Workplace dynamics, time pressures, personal stressors, and repeated immersion in tough stories can take a toll. Then – we find ourselves a second year into a global pandemic. What anchors us during these times? What tools keep difficult conversations constructive and help us to productively manage the expressed anger and stress of others? How can we continually regenerate ourselves, interact in ever-more effective ways, and set up systems for healthy workplaces? Too often, workplace wellness oversimplifies the complexity of systems. Together we’ll explore practical strategies related to individual employees, collegial dynamics, and larger work structures – with the goal of enhancing well-being and tools to address trauma and chronic stress. May you leave feeling inspired and empowered with tools to help you, your colleagues, and your employees keep on keeping on.

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