FAQ’s
What is the National Webcast?
The NACG’s National Webcast is an educational presentation live-streamed using Zoom, distributing a single education event to many simultaneous host locations. This annual event is popular with organizations across the country as it is an opportunity to convene and engage the community on the topic of childhood bereavement.
What options are there for me to watch the live webcast? Can I register as an individual?
NACG Members can sign up to host a webcast or you may attend one in your community. The list of locations that are hosting will be shared on the NACG National Webcast webpage. There are no individual attendance options.
Not a member? Now is a great time to join. NACG annual membership starts as low as $100. We would love to have you join us. Learn more and join HERE. If you need support in joining, please reach out to us at info@nacg.org, and we will be happy to help.
How long should I schedule my event for? What is the schedule for the event?
The core hours are per the schedule listed below, but we encourage you to add time for discussion.
Live Event Schedule:
EASTERN TIMEZONE
1:00 PM – 4:30 PM: Presentation |
CENTRAL TIMEZONE
12:00 PM – 3:30 PM: Presentation |
MOUNTAIN TIMEZONE 11:00 AM – 2:30 PM: Presentation
|
PACIFIC TIMEZONE
10:00 AM – 1:30 PM: Presentation |
Who is the audience for this event?
The event will appeal to a diverse audience, including professionals from funeral service, hospice care, health care, education, mental health, child welfare, and bereavement support.
Can I host the conference at a different time?
The event is a webcast of a live event. All registrants will receive the recording, so you can host an event later to share the recording and have time for discussion. Please note that there are no CEs available when watching a recorded playback, and you will not have the opportunity to pose questions to the presenters as a group.
How much should I charge?
This is completely up to you. You can consider charging a fee or can make it free for all.
Are there additional charges from the NACG?
No. The fee to play the webcast live is the only fee payable. If attendees choose to obtain CEs they will be available for an additional charge.
What technology should I have in place?
You need a wireless connection to connect to Zoom and the ability to have those in the room see and hear the presentation. Please test your technology setup before the event. You can playback a proper NACG webinar to check the sound in the room, etc.
Will CEs be available for my attendees?
CEs are pending for this event currently. If approved, NACG will provide 3 CEs through approved licensing boards. $45 will be due to the NACG at the close of the event for those wishing to purchase CEs. The local host will support attendees in signing in and out so we can record attendance. You will have the option to opt out of providing CEs when you sign up to host. To learn more about CEs, visit HERE.
What should I do if I have access issues?
If you have issues with access, please email info@nacg.org, as this address will be monitored throughout the event. If the issue persists, we encourage you to use this time as an opportunity to engage participants in a discussion with one another, as they have gathered due to a common interest or cause. All registrants for the webcast will have access to the playback. You may also consider rescheduling the event to watch the playback or sharing the recording link with those in attendance.
Please note: CEs cannot be provided for the webcast playback.
What happens if our internet goes out before or during the webcast?
If your internet goes out before or during the webcast, we recommend first looking for alternatives, such as if someone has a mobile hotspot. If the internet issue persists, we encourage you to use this time as an opportunity to engage participants in a discussion with one another, as they have gathered due to a common interest or cause. All registrants for the webcast will have access to the playback. You may also consider rescheduling the event to watch the playback or sharing the recording link with those in attendance.
Please note: CEs cannot be provided for the webcast playback.
What is the cancellation policy?
Refund/cancellation policy: If you need to cancel your registration, please contact Megan Lopez at megan.lopez@childrengrieve.org or at (432) 288-4688. Please note that there is a no refund policy for webcast licenses purchased.
How do I request accessibility accommodations?
To request accessibility accommodations: The National Alliance for Children’s Grief is committed to providing universal access to all our events. Please contact Megan Lopez at megan.lopez@childrengrieve.org or at (432) 288-4688 to request disability accommodations. Advance notice is necessary to arrange for some accessibility needs.
The NACG is available to answer your questions as you plan and host the event—email info@childrengrieve.org.