FAQ’s

What is the National Conference & Webcast?

The NACG’s National Conference & Webcast is an educational presentation live-streamed using Zoom, distributing a single education event to many simultaneous host locations. This annual event is popular with organizations across the country as it is an opportunity to convene and engage the community on the topic of childhood bereavement.

What options are there for me to watch the live webcast? Can I register as an individual?

NACG Members can sign up to host a webcast or you may attend one in your community. The list of locations that are hosting will be shared on the NACG National Conference & Webcast webpage. There are no individual attendance options.

Not a member? Now is a great time to join. NACG annual membership starts as low as $100. We would love to have you join us. Learn more and join HERE. If you need support in joining, please reach out to us at info@nacg.org, and we will be happy to help.

How long should I schedule my event for? What is the schedule for the event?

The core hours are per the schedule listed below, but we encourage you to add time for discussion.

Live Event Schedule:

EASTERN TIMEZONE 

1:00 PM – 2:30 PM: Presentation

2:30 PM – 3:00 PM: Break / Activity

3:00 PM – 4:30 PM: Presentation

CENTRAL TIMEZONE 

12:00 PM – 1:30 PM: Presentation

1:30 PM – 2:00 PM: Break / Activity

2:00 PM – 3:30 PM: Presentation 

 

MOUNTAIN TIMEZONE 

11:00 AM – 12:30 PM: Presentation

12:30 PM – 1:00 PM: Break / Activity

1:00 PM – 2:30 PM: Presentation

 

PACIFIC TIMEZONE 

10:00 AM – 11:30 AM: Presentation

11:30 AM – 12:00 PM: Break / Activity

12:00 PM – 1:30 PM: Presentation

What is the audience for this event?

The event will appeal to a diverse audience, including professionals from funeral service, hospice care, health care, education, mental health, child welfare, and bereavement support.

Can I host the conference at a different time?

The event is a webcast of a live event so there is no option to host it at a different time.  Hosts will have access to the recording that may be shared with their constituents.  Please note there are no CE credits available for purchase if using the recorded playback.

How much should I charge?

This is completely up to you.  You can consider charging a fee or can make it free for all.

Are there additional charges from the NACG?

No. The fee to play the webcast live is the only fee payable.

What technology should I have in place?

You need a wireless connection to connect to zoom and the ability to have those in the room see and hear the presentation.

Will CEs be available for my attendees?

NACG will provide 3 CEs to approved licensing boards. $45 will be due to the NACG at the close of the event for those wishing to purchase CEs. The local host will support attendees in signing in and out so we can record attendance. You will have the option to opt out of providing CEs when you sign up to host. To learn more about CEs, visit HERE.

What should I do if I have access issues?

If you have issues with access, please email info@nacg.org, as this address will be monitored throughout the event. If the issue persists, we encourage you to use this time as an opportunity to engage participants in a discussion with one another, as they have gathered due to a common interest or cause. All registrants for the webcast will have access to the playback. You may also consider rescheduling the event to watch the playback or sharing the recording link with those in attendance.

Please note: CEs cannot be provided for the webcast playback.

What happens if our internet goes out before or during the webcast?

If your internet goes out before or during the webcast, we recommend first looking for alternatives, such as if someone has a mobile hotspot. If the internet issue persists, we encourage you to use this time as an opportunity to engage participants in a discussion with one another, as they have gathered due to a common interest or cause. All registrants for the webcast will have access to the playback. You may also consider rescheduling the event to watch the playback or sharing the recording link with those in attendance.

Please note: CEs cannot be provided for the webcast playback.

What is the cancellation policy?

Refund/cancellation policy: If you need to cancel your registration, please contact Megan Lopez at megan.lopez@childrengrieve.org or at (432) 288-4688. Please note that there is a no refund policy for webcast licenses purchased.

How do I request accessibility accommodations?

To request accessibility accommodations: The National Alliance for Children’s Grief is committed to providing universal access to all our events. Please contact Megan Lopez at megan.lopez@childrengrieve.org or at (432) 288-4688 to request disability accommodations. Advance notice is necessary to arrange for some accessibility needs.

The NACG is available to answer your questions as you plan and host the event—email info@childrengrieve.org.